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Knowledge base
General
FAQ
3
Frequently Asked Questions
Can I use my graphics for other business purposes?
Phishing Scam Alert!
How To Calculate Commissions
0
Operations
Escalation Ticket Templates
3
Advertising | Escalation Templates
Content Escalation Tickets - Reference
Get Found/Get Ranked Escalation Template
Social Channels
1
Meta Breach Oct 2023
Customer Relations
Proactive Outreach
4
General Guidelines
Resource: Ahrefs
Resource: Facebook Insights
Resource: LinkedIn Connection Building
How to Open a support case with Meta
1
How to Open a support case with Meta
Content
Graphic Design
4
Creating Social Media Graphics
Adding a Logo to an Image in Canva
Stumps Market Cloning Process
Using Canva Templates as a Writer
SEO
Blog Content
8
Introduction To SEO Blogs
VIDEO: How To Conduct Keyword Research
VIDEO: How To Optimize Your Blogs
VIDEO: How To Track Your Keywords
How to create a keyword tracking sheet
View all 8
Social5 Technology
Instagram Library
2
Instagram Library Creation
Watch: Creation of an Instagram library
Analytics
Big Leap
17
Timing of Analytical Reports
How to Access the Swydo Analytical Platform
What Accounts Should We Build Reports For?
How Do I Find Reports in Swydo?
Copying an Existing Report/Template
View all 17
Contests
Updated Contest Instructions Dec 2023
8
To Do List
Creating the Contest App
Duplicating the Contest App
Creating Contest Posts
Bulk Scheduling Contest Posts
View all 8
External-customer
External - Customer Facing
0
What I Would Ask Jeremiah
Where Should I Start?
3
Let's Start With Finance
Let's Start With Technology
Let's Start With Products
Backend System / Technology
8
How To Remove A Social5 Backend User
How To Restart The Publishing System
How To Change Email Delivery To Mailjet or Amazon SES
How To See Publishing Error Trends
How Do I Bulk Create Contest Apps
View all 8
Customers
3
Creating Magic Vacations
Property Management Inc
Liv International
Freelancers/Contractors
4
What To Submit To Faiza
Contractor Information Form
Direct Deposit Form
W-9 Form
Instagram Library Setup
2
WATCH: Setting Up An Instagram Library
Instructions To Set Up An Instagram Library
Meeting Schedule
2
Town Hall Meeting Schedule
Weekly Meetings
Organization Chart
1
Personnel / Product Assignments
Pluribus
2
How To Compile The Pluribus Report
Link To The Social5 Growth Metrics Report
Products
1
Get Conversions - Sophie Bebeau
Rate Cards
2
Social5 Master Rate Cards - 2023
PMI Master Rate Cards
Sales
9
Commission Rate: Affiliates
Commission Rate: John Foote
Commission Rate: Employees
Commission Rates: Manual
Gross Margin: How Is It Determine?
View all 9
Vendors
14
Unbounce
Wix
Apollo
Pixingo
Mailjet and Amazon SES
View all 14
Website
6
Who Manages The Social5 Website?
Wix Or WordPress?
Why Are Links Generating 404 Errors?
Adding Email Capture To A Customer's Website
Using The Javascript Syndication For Blogs
View all 6
Director of Content
DoodyCalls
1
DoodyCalls blog posting
Onboarding Forms Management
1
VIDEO: Onboarding Forms
PMI Corporate/National Strategy Management
3
PMI National Strategy (as of October 2024)
PMI Schedulers
PMI REBRAND - NEW GRAPHICS
Technical / Misc.
2
Customer generated blogs (through Social5 preview tool)
Everything Else...